Gomakan.com Feedback

Hi there! At GoMakan.com, we take all users feedback very seriously. After all, GoMakan.com was founded on the idea that we could be a useful service for all Malaysians…especially for foodies like you! So whether you like or dislike something about our service, just let us know so that we can improve. Thank you!

You can also use this form to report an error (closed restaurant, wrong address or phone, etc).

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  1. Desktop version view restricts page width to screen width

    With a huge screen on my mobile device, I want to see the traditional full desktop view. I have Dolphin set to desktop mode and also mimic desktop Firefox user agent. I click your desktop view link. Still, I only get your horsey size formatting for mobile view. I just hate these crippled mobile pages. I don't know if you are using JavaScript to sniff my device/OS type, but when we go to all that effort to indicate we want the rich layout experience, please don't override our choice. Really hate sites that think they know better all the time.

    1 vote
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      under review  ·  1 comment  ·  Admin →
    • Bad web

      Links no respond. Photo not load, did tried most of them.

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        1 comment  ·  Admin →
      • User Experience

        - Layout is slightly cluttered especially at the Recent Post & Most Popular segments
        - The call-to-action (CTA) button layout for the "Recommend.." should be cleaner, downplay on the creative elements
        - Lovely Use of Javascript on the "Search by... boxes" for a clean customer journey...i really like it...not disruptive...the sub categories comes out smooth and fast

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          Thanks for taking the time to give your feedback! Here at gomakan, we want to be open to all suggestions, criticisms and ideas no matter how big or small. We’ve been busy these past weeks to improve the experience of our homepage and overall user experience – keep checking back often, the site is an evolving, living, breathing community and changes happen all the time to suit the needs of our users.

        • overall

          I think the site itself with all the search functions is ok. The halal switch in front is a nice touch. But I think you need much more content for me to come back to it. Search for crab did not give me fatty crab. Search for Malay dishes around Damansara area only gave me three restaurants. I guess this is a pretty new site.

          1 vote
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            Thank you anonymous for your feedback. GoMakan.com is still a very young and growing foodie community focused on quality and doing the best we can for malaysians. We like to ask for your continued support while we build gomakan together! We have some exciting ideas in the works too, so don’t miss out: join our facebook page and follow us on twitter now!

          • Create clearer section definers that stand out.

            Like many others, I also find the top page to be quite messy and confusing. Personally, I believe that part of it is because each section of of the top page -- the recent reviews section, for instance -- simply don't explain what they are. I suggest that each section gets large, easily definable and understandable section "markers" that clearly shows what each section is for.

            For example, the search widget on the top right would have a big speech bubble stating something like "Search Here!", the Recommendation GO section would have one that says, "See Our Recommendations!", and the…

            3 votes
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              Thank you Kyle for your great advice! Are you a web designer by any chance? We’ve been working diligently these past weeks to improve our site’s user experience to bring out the best of gomakan and our community. Stay tuned for new and exciting changes to gomakan.com and we hope you will continue to offer your suggestions and ideas in the future!

            • Site

              1.I think the layout is a bit messy. Looking at the design I am guessing it's targeted to youth, if the target market is older then i think the look and feel lost.
              2. I might I think the list of restaurants are up to date from time to time
              3. i suggest that the company take a look at famous food bloggers' site.See how the presentation is done. Get some famous food blogger to do the food & restaurant review

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                Thank you for your feedback. 1) we have been working closely with all user feedback to better improve the “how” you use gomakan and will be releasing an update soon. We think you will like it! 2) Gomakan is still a young site and growing every single day, it’s a massive amount of restaurants and we will continue to work hard to deliver that info in a easy to consume way. 3) GoMakan is not only about food and restaurants but is also about the community which includes the food bloggers of malaysia. We have features planned which will highlight up and coming bloggers who need that push to get them into the spotlight! It’s an exciting way to build our foodie community and we can’t wait to get started!

              • Gomakaner leaderboard?

                What's up with the Gomakaner Leaderboard? There's no explanation to what those badges or numbers mean (1/2/3) and how to obtain them.

                2 votes
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                  GoMakan badges and ranks are used to represent your participation in our foodie community. We can’t spill all the beans yet – where is the fun in that? but rumor has it, you might (just might!) be able to redeem them for some really cool stuff! Want to know more? Join us on Facebook and twitter to get updates when it happens!

                • Instructional videos

                  Is it possible for you guys to create instructional videos? Sometimes it's a bit hard to navigate

                  4 votes
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                  • The mascots

                    So, do these mascots have names? Is there a page where I can learn more about them?

                    5 votes
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                      Our mascots were introduced in early 2013 and we’re quite proud of them! They were designed and created by our super fantastic in-house illustrator and represent the fun, excitement and joy of being a foodie in Malaysia. More detailed info about them is in the works, stay tuned! Join us on facebook and twitter to get updates as it happens!

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